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Why is there no Message Archives that can be decoded?

First, make sure that the Yahoo! Messenger profiles folder is the correct one. Click "Browse" in the "Yahoo! Messenger's "Profiles" folder" box and select the profiles folder under which you installed Yahoo! Messenger to. The default is C:\Program Files\Yahoo!\Messenger\profiles but it may be different.

Then, you need to enable Message Archiving for the username whose archives you want to view. To do that, click "More Tools" button and click "Archiving Options". Select the username and click "Enable Archiving". One more important thing, uncheck the "Clear each time the user logs out" check box. Later, after the specified user logs in to Yahoo! Messenger and chats with someone, the messages will be recorded and you will be able to see the log.

When I view messages, gibberish characters are shown instead of the actual messages.

If you decode the archive using an incorrect username, you will not be able to read the messages. Make sure you fill in the correct "Username of the Owner of the Message Archive". It is the username of the person that created the archive (.dat) files. Originally the file name of the .dat file can show you the owner's username (e.g. 20050925-klon12_lo.dat file name indicates that the owner's username is klon12_lo) but it may have been renamed accidentally.

When I clicked "View!", Opera hangs.

Please use Internet Explorer or Firefox to view large HTML files. Opera is sometimes slow at opening large HTML files (200 KB and above).

Non-latin characters are unreadable.

If you selected HTML as the output format:

Most likely that your browser's encoding setting is not set properly. It should be set to UTF-8. How to change the encoding setting depends on what browser you use.

  • If you use Internet Explorer:
    Click the menu View -> Encoding -> Unicode (UTF-8)
  • If you use Mozilla Firefox:
    Click the menu View -> Character Encoding -> Unicode (UTF-8)
  • If you use Opera:
    Click the menu View -> Encoding -> Unicode -> UTF-8

If you selected plain text as the output format:

You should use a text editor that supports UTF-8 format. Notepad on Windows XP supports this, but earlier versions may not. Alternatively, open the .txt file on a web browser such as Internet Explorer, Mozilla Firefox or Opera.

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(c) 2007 Ikitek Software
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